Maturity and capability assessment models are useful for organizations to assess the availability and effectiveness of their processes and to identify certain aspects of these processes that need to be improved.
PMCG has developed the Claims Management Maturity and Capability Assessment (CMMCA ®) tool to assess the maturity level of Claims Management Processes of organizations. The CMMCA ® model breaks the Claims Management Process into several sub-processes and evaluates and positions organizations’ maturity level by reference to predefined attributes relevant to each process. These sub-processes are Contract Management Process, Cost Management Process, Planning and Delay Analysis Process and Legal Affairs Process.
CMMCA ® tool analyses the strengths and weaknesses of current Claims Management Processes of organizations and presents Claims Management Process Maturity Assessment Report demonstrating the organization’s maturity and capability level in respect of each sub-process to help them focus on weak sub-processes.
CMMCA ® report is provided by PMCG to organizations free of charge in pursuance of its primary objective of providing value to the organizations and putting it before profit.